Terms and conditions
Terms and conditions
Note: replace every placeholder in [square brackets] with your real details and have these texts reviewed by a lawyer before you start selling. You can delete this line afterwards. The German version is authoritative.
1. Scope and provider
These terms apply to all contracts for the purchase of access to online courses concluded via this website between [name / company, address] ("the provider") and you as the customer. We do not accept differing conditions unless we have expressly agreed to them in writing. The offer is aimed at consumers and businesses alike.
2. Subject matter
The subject matter of the contract is the provision, for the period defined by the chosen access model, of an online course with video and text lessons and, where applicable, accompanying material (downloads, links) via the course platform. The specific scope of the service follows from the course description at the time of purchase.
3. Conclusion of the contract
A user account is a prerequisite for purchase. By clicking the order button and completing the payment with our payment service provider you submit a binding offer to conclude the contract. The contract is concluded when we receive confirmation of payment and unlock your access; you receive a confirmation of this by email. We do not store the contract text separately; you can view these terms on this page at any time.
4. Prices and payment
The prices shown on the course page at the time of the order apply. All prices are final prices and include VAT where legally owed. Payment is made via the payment service provider Stripe using the payment methods offered there, either as a one-time payment or, where offered, in installments.
5. Installments
If installments are chosen, they are set up as a recurring billing relationship with Stripe. Access remains active as long as the installments due are paid. If an installment fails, Stripe retries the payment; if payment is not made, we may temporarily suspend access after prior notice until the outstanding installment is settled. Once all agreed installments have been paid, billing ends and access continues in accordance with the chosen access model (e.g. permanent). The total of the installments may exceed the one-time price; the respective amount is shown before purchase.
6. Activation and rights of use
On activation you receive a simple, non-exclusive, non-transferable and non-sublicensable right to use the course content within the chosen access model for your own learning and further education. In particular, the following are not permitted: passing access credentials to third parties; making the content publicly available, reproducing, distributing or reselling it; and downloading video material using technical aids where no download is expressly offered. A breach entitles us to suspend access; further claims remain unaffected.
7. Technical requirements and availability
To use the service you need an internet-capable device, a current browser and a sufficiently fast internet connection. We strive for high availability of the platform but cannot guarantee uninterrupted access. Maintenance and disruptions outside our control may lead to temporary restrictions.
8. Course updates
We continue to develop the course and may add, revise or replace content. If permanent ("lifetime") access has been agreed for the course purchased, this also covers lessons added later to the same course, without any claim to a particular future scope or a particular extension.
9. Right of withdrawal
Consumers have a statutory right of withdrawal. Details, and the conditions under which the right of withdrawal for digital content lapses early, are set out in the separate withdrawal instructions. You are informed of the early lapse during the order process by means of a separate checkbox; without this consent, a purchase of digital content with immediate activation is not possible.
10. Voluntary money-back guarantee
Independently of the statutory right of withdrawal we grant you a voluntary money-back guarantee: within 14 days of purchase you may request a refund of the amount paid, without giving reasons, by email to the address in the legal notice. Your access to the course ends with the refund. The exact duration of the guarantee is shown on the course page; the period stated there at the time of purchase is authoritative.
11. Liability for defects
The statutory provisions on liability for defects apply, for digital products in particular §§ 327 et seq. BGB. We owe the provision of the course in the condition described at the time of purchase and - for the duration of access - the updates required to maintain conformity with the contract.
12. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent of a guarantee we have given. For the slightly negligent breach of a material contractual obligation (an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you regularly rely) our liability is limited to the foreseeable damage typical for this type of contract. Otherwise liability is excluded. This does not involve a change in the burden of proof to your detriment.
13. Changes to these terms
We may change these terms with effect for the future where this is necessary for good cause - for instance a change in the law, in supreme-court case law or in the services offered - and does not unreasonably disadvantage you. We inform you of changes in text form at least 30 days before they take effect. If you do not object within 30 days, the changed terms are deemed accepted; we point out this consequence separately in the notice. Contracts already fully performed (e.g. one-time purchases with completed payment) remain unaffected by changes.
14. Dispute resolution
We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.
15. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with your habitual residence in another EU state, the mandatory consumer protection provisions of that state remain unaffected. If the contracting party is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationship is the provider's registered office. Should any provision of these terms be or become invalid, the validity of the remaining provisions remains unaffected.